Last Updated: 01/01/2026

These Terms & Conditions (“Terms”) govern your access to and use of Novopelle Med Spa’s website located at https://www.novopellemedspa.com/(the “Site”), operated by Novo MedSpa Lemmon Corp.(“we,” “us,” “our”). By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.

1) Who We Are

Business Name: Novopelle Med Spa
Legal Entity: MedSpa Lemmon Corp
Address: 5200 Lemmon Ave Ste 103 Dallas TX 75209
Contact: 214.528.5554

2) Not Medical Advice

Content on this Site is for general informational purposes only and is not medical advice. Use of this Site does not create a provider-patient relationship. Always seek the advice of a qualified healthcare professional regarding any medical condition or treatment.

3) Eligibility

You must be at least 18 years old (or the age of majority where you live) to use the Site. If you are under 18, a parent/guardian must use the Site on your behalf.

4) Services, Consultations, and Results

Any services described on the Site are subject to professional evaluation and may require medical screening, informed consent, and eligibility confirmation. Results vary by individual. We do not guarantee outcomes.

5) Appointments, Deposits, Cancellations, and No-Shows

If you book an appointment through the Site:

  • Deposits/Fees: [Describe deposit amount/percent and when it applies].

  • Cancellation/Reschedule Window: [e.g., 24/48 hours notice required].

  • No-Show / Late Cancellation Fees: [Describe fees].

  • Late Arrivals: [Describe policy].
    We may change scheduling policies from time to time and will post updates on the Site.

6) Payments, Refunds, Packages, and Memberships (if applicable)

  • Payment Processing: Payments may be processed by third-party processors (e.g., Stripe, Square).

  • Refunds: [State refund policy clearly: non-refundable deposits, refund window, service/package rules].

  • Packages: Sessions/packages expire [after X months] unless otherwise stated in writing.

  • Memberships/Subscriptions: Membership fees, renewal timing, pause/cancel rules, and minimum terms are described at checkout or in the membership agreement and are incorporated into these Terms.

7) Promotions and Pricing

Promotions, pricing, and availability may change without notice. Typographical errors may occur; we reserve the right to correct errors and cancel or refuse orders/appointments impacted by errors.

8) User Accounts and Accuracy of Information

If you submit forms or create an account, you agree to provide accurate, complete information and to keep it updated. You are responsible for maintaining the confidentiality of your login credentials.

9) Communications Consent (Email/Phone)

By providing your contact information, you consent to receive communications related to your inquiry, appointment, account, or services. Marketing communications may be subject to separate opt-in/opt-out choices.

10) SMS/Text Messaging Terms

If you opt in to receive SMS/text messages from [Business Name], the following apply:

  • Program Description: Appointment reminders, updates, account notices, and (if you opted in) promotional messages.

  • Message Frequency: Varies.

  • Cost: Message & data rates may apply.

  • Opt-Out: Reply STOP to cancel further messages. You may receive a confirmation text.

  • Help: Reply HELP for help or contact [support email/phone].

  • Carriers: Mobile carriers are not liable for delayed or undelivered messages.

  • Consent Not Required: Consent to receive texts is not a condition of purchase.

  • Privacy: We handle personal information as described in our Privacy Policy: [link].

  • Terms: Additional program terms may be found here: [link to this Terms page].

11) Privacy

Your use of the Site is also governed by our Privacy Policy at [Privacy Policy URL], which is incorporated by reference.

Note: If you collect health information, have your attorney ensure your Privacy Policy and intake flows match HIPAA/PHI handling (when applicable).

12) Intellectual Property

All content on the Site (text, graphics, logos, images, videos, design, and software) is owned by or licensed to us and protected by applicable laws. You may not copy, reproduce, distribute, modify, or create derivative works without our written permission.

13) Acceptable Use

You agree not to:

  • Use the Site for unlawful purposes

  • Attempt to gain unauthorized access to systems/accounts

  • Transmit viruses/malware or disrupt Site functionality

  • Scrape, harvest, or misuse content or personal data

  • Post false, misleading, defamatory, or infringing content

14) Third-Party Links and Tools

The Site may include links to third-party websites or tools. We do not control and are not responsible for their content, policies, or practices. Your use is at your own risk.

15) Disclaimers

The Site and its content are provided “as is” and “as available.” We disclaim all warranties to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

16) Limitation of Liability

To the fullest extent permitted by law, [Business Name] and its owners, directors, employees, contractors, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits/data, arising from your use of (or inability to use) the Site.

If liability is found, our total liability will not exceed the amount you paid us in the [past 3/6/12 months] for the specific transaction giving rise to the claim, or $[100/500], whichever is greater (adjust as needed).

17) Indemnification

You agree to indemnify and hold harmless [Business Name] and its affiliates from claims, damages, liabilities, and expenses arising out of your use of the Site, your violation of these Terms, or your violation of any rights of a third party.

18) Arbitration / Venue (Choose one approach)

Option A – Arbitration (common for consumer sites):
Any dispute will be resolved by binding arbitration under [AAA/JAMS] rules, held in [County/City, State/PR], and you waive the right to a jury trial.

Option B – Courts:
Any dispute will be brought exclusively in the state or federal courts located in [County/City, State/PR], and you consent to jurisdiction there.

(Your attorney should choose the best option and ensure it’s enforceable where you operate.)

19) Governing Law

These Terms are governed by the laws of [Texas / Puerto Rico / Your Jurisdiction], without regard to conflict of laws principles.

20) Changes to These Terms

We may update these Terms from time to time. The “Last Updated” date will change. Continued use of the Site after updates means you accept the revised Terms.

21) Contact Us

Questions about these Terms?
Novopelle Med Spa
Address: 5200 Lemmon Ave Ste 103 Dallas TX 75209
Contact: 214.528.5554